Service AreasWebster County

Webster County

Family Decision Center

Everything a family in Webster County may need while helping an older adult remain safely at home - medical care, transportation, meals, home care, caregiver support, financial assistance, veterans benefits, or just a place to start.

Our goal isn't just to help you find Caring Companions. It's to help you find the right solution.

35

Local organizations in this directory

12

Resource categories covered

~6,700+

Age 65+ residents in Webster County

24/7

Cara is available for questions

This guide includes

Home care resources

Medicaid & VA benefits

Caregiver support & respite

Transportation

Meals & nutrition

Legal & financial guidance

Housing & care facility options

Falls & home safety

Emergency & crisis contacts

Who are you helping?

Tell us what's happening, and we'll point you in the right direction

Pick what fits best - each one leads to a short, focused guide

Free Planning Tools

Emergency & Crisis Resources

988 Suicide & Crisis Lifeline: Call or text 988

Emergency: 911

Missouri Adult Abuse & Neglect Hotline: 1-800-392-0210

Poison Control: 1-800-222-1222

Missouri Aging & Disability Resource Line: 1-800-235-5503

Local Veterans Crisis Line: Dial 988, then press 1

Understanding Your Care Options

The landscape of options can be confusing. Here's what each one actually means.

Webster County is served by regional hospital systems offering emergency and acute care — ask your discharge planner about the specific services available locally. Ask your care team about discharge planning early — it shapes everything that happens next.

Use this when: There’s a medical emergency, or a hospital stay is about to end and discharge planning is starting.

Rehabilitation helps someone regain function after surgery, a stroke, or a serious illness. Acute rehab is intensive and hospital-based; subacute rehab is typically in a skilled nursing setting; outpatient therapy continues once someone is home. Ask before discharge: how long is rehab expected to last, and what happens if progress plateaus?

Use this when: Someone needs to regain strength, mobility, or independence after surgery, a fall, or a hospital stay.

Skilled nursing provides 24-hour medical care, usually for a defined recovery period covered in part by Medicare, or for longer-term custodial care typically paid by Medicaid or privately. Ask about staffing ratios, recent inspection results, and how care plans are updated.

Use this when: Medical needs are too complex for home care, or a doctor recommends 24-hour nursing care.

Independent living offers minimal support in a community setting; assisted living adds help with daily activities; memory care adds secured, specialized supervision for dementia. All three differ from Live-In or 24-Hour Care, which bring support into your own home instead of moving you into a facility.

Use this when: Daily tasks are getting harder, dementia needs secured supervision, or someone would benefit from a community setting instead of home.

Home care covers companionship, personal care, live-in, 24-hour, recovery, dementia, and overnight support — all delivered in your own home. It’s one option among many here, not the only one, and it’s worth comparing honestly against facility-based care for your specific situation.

Use this when: Your loved one wants to remain at home and needs help with daily tasks, supervision, or companionship.

Home health provides skilled, short-term medical services (nursing, therapy) ordered by a doctor. Hospice supports comfort and quality of life, typically for a terminal prognosis of six months or less, and is different from palliative care, which can be provided alongside curative treatment at any stage of illness.

Use this when: A doctor has ordered skilled care after an illness, or a physician believes someone may be in their last six months of life.

Compare Provider Types

What does your loved one need help with?

Best forOrdered by a doctor?Typically paid by
Non-Medical Home Care Bathing, dressing, meals, companionship, supervision No Private pay, some LTC insurance, some Medicaid HCBS
Home Health Skilled nursing or therapy after illness/surgery Yes Medicare, Medicaid, insurance
Hospice Comfort-focused care, prognosis of 6 months or less Yes Medicare, Medicaid, insurance
Assisted Living Some daily help, community setting No Private pay, some LTC insurance
Memory Care Dementia needing secured supervision No Private pay, some LTC insurance
Skilled Nursing Facility Complex medical or rehab needs Often, for Medicare-covered stays Medicare (short-term), Medicaid, private pay
Adult Day Program Daytime supervision, socialization, caregiver relief No Private pay, some Medicaid HCBS

Before Care Begins

Small, easy-to-miss steps that make a real difference in the first days of a transition.

☐ Remove throw rugs before they get home

☐ Fill new prescriptions same-day

☐ Schedule the follow-up appointment before leaving

☐ Have a shower chair or grab bars ready

☐ Review all medications for interactions

☐ Confirm who is there the first 48 hours

☐ Write down specific examples, not just "confused"

☐ Ask for a cognitive screening, not just "keep an eye on it"

☐ Update or create powers of attorney while capacity is clear

☐ Childproof-style safety: stove, medications, exits

☐ Loop in siblings before a crisis forces the conversation

☐ Ask about caregiver backup plans, not just the first one

☐ Keep a notebook by the door for every visiting provider

☐ Confirm what Medicaid/VA/insurance actually covers in writing

☐ Start smaller than you think, then adjust up

☐ Revisit the care plan monthly, not just once

Local Directory

Compiled as a community service and updated periodically - please verify hours and eligibility directly with each organization.

OATS Transit — Southwest Region

2909 N. Martin Ave, Springfield, MO 65803 · (417) 887-9272 (local) or (800) 770-6287 (scheduling) · oatstransit.org. Shared-ride, door-to-door transportation serving Webster County.

Use this when: Your loved one no longer drives but needs rides to appointments, shopping, or the senior center.

VA transportation & volunteer driver programs

Ask the Springfield Veterans Service Office ((417) 863-1380) or a local senior center about current volunteer driver programs.

Use this when: They’re a veteran needing rides to VA appointments, or transportation options are limited.

Still driving?

Compare transportation and care alternatives in Webster County →

Webco Manor & Webco East

1687 W Washington St, Marshfield, MO 65706. Independent senior apartments, up to 120 units combined.

Use this when: They’re active and independent but want affordable senior housing in Marshfield.

Marshfield Place

820 South White Oak St, Marshfield, MO 65706. 55+ senior apartments, 40 units.

Use this when: They want independent senior housing near Marshfield.

Glenwood Healthcare

851 Thoroughfare, Seymour, MO 65746. Senior apartments, 60 units.

Use this when: They want independent senior housing near Seymour.

Anna’s House Residential Care Facility

194 State Highway MM, Niangua, MO 65713. Small residential care/senior housing, 10 units.

Use this when: They want a small, home-like setting near Niangua.

Regional adult day programs

Springfield-based adult day programs (see Greene County directory) serve families across the region — call ahead to confirm they accept Webster County residents.

Use this when: You need daytime supervision or caregiver respite.

Mercy Hospice — Springfield

(417) 820-7550. Hospice, bereavement support, home visits, nursing, social work, and chaplain services — serves Webster County.

Use this when: A physician believes someone may be in the last six months of life and the focus is shifting to comfort.

Access Hospice Care

(417) 332-3510. Home hospice, nursing, physician oversight, spiritual care, and family support — serves the greater Springfield region.

Use this when: A physician believes someone may be in the last six months of life and the focus is shifting to comfort.

SeniorAge Meals on Wheels

1735 S. Fort Ave, Springfield, MO 65807 · (417) 862-0762 · senioragemo.org. Home-delivered meals for homebound seniors 60+ in Webster County.

Use this when: Cooking has become difficult or unsafe and they want to remain at home.

Marshfield Senior Center

Marshfield, MO 65706 · (417) 859-3555. SeniorAge senior center: congregate meals, wellness, and social activities.

Use this when: They can still get out and would benefit from social connection along with a meal.

Seymour Senior Center

205 Commercial St, Seymour, MO 65746 · (417) 935-2211. SeniorAge senior center: congregate meals, wellness, and social activities.

Use this when: They can still get out and would benefit from social connection along with a meal.

Rogersville Area Senior Center

197 S. Marshall, Rogersville, MO 65742 · (417) 753-7800. Serves Greene and Webster counties: congregate/home-delivered meals, Medicare counseling, benefits screening, and respite care.

Use this when: They can still get out and would benefit from social connection along with a meal.

Missouri Senior Resource Line

1-800-235-5503. Statewide DHSS line connecting callers to their Area Agency on Aging for meals, transportation, caregiver support, legal assistance, home modifications, and Ombudsman services.

Use this when: You don’t know where to start and want one number to call.

Missouri Medicaid HCBS (Aged & Disabled Waiver / CDS)

Home and Community-Based Services waivers can make in-home care free for those who qualify. Caring Companions helps families apply for both the Aged & Disabled Waiver and the Independent Living Waiver / Consumer Directed Services, at no cost — (417) 234-8494.

Use this when: Private pay isn’t sustainable long-term and income/asset limits may qualify them.

Medicare, LTC insurance & state assistance programs

Coverage varies widely — a free consultation with us can help you understand what applies to your situation.

Use this when: You’re not sure what any of your existing coverage actually pays for.

SeniorAge Area Agency on Aging

1735 S. Fort Ave, Springfield, MO 65807 · (417) 862-0762 · senioragemo.org. Serves Webster and 16 surrounding Southwest Missouri counties with meals, transportation, benefits counseling, and caregiver support.

Use this when: You want one starting point for public programs before you know exactly what you need.

Webster County Veterans Service Office

Missouri Veterans Commission offices are assigned by county. Use the official Veteran Service Officer Locator at mvc.dps.mo.gov to find the office and phone number currently serving Webster County.

Use this when: A veteran or surviving spouse may qualify for VA health, pension, or Aid & Attendance benefits, or VA paperwork feels overwhelming.

Alzheimer’s Association — Greater Missouri Chapter, Springfield Office

901 E St. Louis St, Suite 702, Springfield, MO 65806 · By appointment (417) 886-2199 · 24/7 Helpline (800) 272-3900 · alz.org/greatermissouri

Use this when: Memory loss has been noticed and you want education, or a place to ask questions any time of day.

Not sure if it’s time for memory care?

Read Recognizing Early Signs of Dementia →

Rogersville Area Senior Center Respite Care

197 S. Marshall, Rogersville, MO · (417) 753-7800. Serves Greene and Webster counties, including respite care for family caregivers.

Use this when: You need a few hours of relief and are near Rogersville.

Alzheimer’s Association Helpline & Support

(800) 272-3900, 24/7. Ask about current Webster County-area caregiver support group meeting times, or join a virtual group.

Use this when: You’re caring for someone with Alzheimer’s or dementia and want to connect with other local caregivers.

Caregiver support groups (Springfield area)

Ongoing, free peer support groups — ask us or the Alzheimer’s Association for current meeting times.

Use this when: You’re the primary caregiver and feel isolated or overwhelmed.

Respite care & adult day programs

Short-term relief so family caregivers can rest, delivered in-home or at a day program.

Use this when: You need a few hours or days off without leaving your loved one unattended.

Legal Services of Southern Missouri

809 North Campbell, Springfield, MO 65802 · (417) 881-1397 · lsosm.org. Free civil legal aid for low-income and elderly residents — elder law, public benefits, housing, consumer, and family law. Serves Webster County.

Use this when: Household income is limited and you need a lawyer for a civil matter (advance directives, guardianship, benefits appeals, housing).

The Piatchek Law Firm

1200 E. Woodhurst, Ste T-200, Springfield, MO · ozarkslawfirm.com. Elder law, Medicaid, powers of attorney, and nursing home/assisted living questions - serves Webster County including Marshfield.

Use this when: You need private-pay legal help with Medicaid planning, powers of attorney, or guardianship.

Ozarks Elder Law

2832 S. Ingram Mill Rd, Suite 100, Springfield, MO 65804 · ozarkselderlaw.com. Estate planning, Medicaid planning, and asset protection for Southwest Missouri families.

Use this when: You need private-pay legal help with Medicaid planning, powers of attorney, or long-term care.

Congregational visitor & companion ministries

Many local congregations offer friendly visitor and transportation programs for older members.

Use this when: They’d benefit from regular social visits beyond what family can provide.

Marshfield Fire Protection District

521 S Prairie Lane, Marshfield, MO 65706. Fire suppression, EMS, and fire-safety education for the Marshfield area.

Use this when: You want to make the home safer before an emergency happens.

Webster County Emergency Management

433 E. Commercial Street, Marshfield, MO 65706 · (417) 859-7959. Storm shelter registry, weather spotter classes, and disaster preparedness.

Use this when: You’re planning for tornadoes, winter storms, or other emergencies.

Marshfield Parks & Facilities

Nine city parks maintained for walking, recreation, and outdoor activities.

Use this when: They’re still active and want to stay social, exercise safely, or enjoy the outdoors.

Senior centers, parks & adaptive recreation

Staying active and connected matters as much as any medical service.

Use this when: They’re mobile and would benefit from staying active and social.

Pharmacist medication review

Keep an updated medication list and ask your pharmacist for a review if multiple prescriptions are involved.

Use this when: Medications have expired, changed, or you’re concerned about accidental misuse.

Missouri Attorney General — Consumer Protection Hotline

1-800-392-8222. Scam education, consumer complaint assistance, fraud reporting, and elder abuse resources.

Use this when: You’re worried about financial scams, contractor fraud, or phone scams targeting older adults.

AARP Fraud Watch Network

(866) 389-5627. Free fraud prevention resources, scam alerts, and educational webinars for older adults and caregivers.

Use this when: You want ongoing scam alerts and prevention education.

Fall, fire, medication & scam-prevention resources

See our Fall Prevention and Home Safety guides in the Resource Library.

Use this when: You want to reduce risk at home before something happens, not after.

Family Journeys

Illustrative example, shared to show how one family approached this decision

Not reviews, and no comments or ratings - just how other families in similar situations navigated the decision, and what they'd tell someone starting out today.

Every family's situation is different. These stories are shared to help you understand how others approached similar decisions - not as medical, legal, or financial advice.

Family Journey #128 - Dementia · Falls · Lives Alone

Situation

82-year-old father, lives alone, mild dementia, two falls in one month. Daughter lives 20 minutes away.

Biggest Concern

Keeping Dad safe while allowing him to remain at home.

Options Considered

Assisted living · Home care · Moving in with family

What They Chose

Started with 20 hours/week of home care, focused on mornings and evenings.

What Changed Later

Three months later, added overnight care after another fall.

Looking Back

“We realized Dad accepted help much more easily than we expected.”

Advice for Another Family

Don't wait until you're exhausted before asking for help.

Caring Companions Guidance

Practical advice, common questions, and local insights to help Webster County families make informed decisions.

💡 What We Want Every Family to Know

Hospital discharge doesn’t automatically include home care.

If your loved one needs ongoing help at home, ask the discharge planner whether home health, private-duty home care, or both are appropriate.

Most families increase care gradually.

Many begin with help during the busiest parts of the day - mornings, evenings, or bathing - and adjust the schedule as needs change.

SeniorAge is a great first call if you’re unsure where to start.

They can explain many of the programs available to older adults and caregivers in this area.

Falls often happen at night.

If nighttime trips to the bathroom are becoming unsafe, ask whether a different schedule, overnight support, or home modifications could help.

❓ Questions to Ask Before You Decide

Printable conversation starters for each kind of provider.

• How do you match caregivers?

• What happens if my caregiver is unavailable?

• How are emergencies handled?

• How often is the care plan reviewed?

• How are concerns communicated?

• Can services increase if needs change?

• What training do caregivers receive?

• Are supervisors available after hours?

• What payment options do you accept?

• What’s included in the base rate, and what costs extra?

• What is the staff-to-resident ratio, day and night?

• How are medical emergencies handled?

• Can care needs increase without requiring a move?

• What does a typical day look like?

• How is the environment secured against wandering?

• What specialized dementia training do staff receive?

• How do you handle behavioral changes or agitation?

• What is the staff-to-resident ratio?

• How do you communicate changes to families?

• How often will a nurse visit, and who is on-call after hours?

• What support is available for family caregivers?

• How do you manage pain and comfort?

• What bereavement support is offered afterward?

• Are there weight-bearing or activity restrictions?

• Which exercises or precautions should begin immediately?

• When is the follow-up appointment, and with whom?

• What symptoms mean I should call the doctor right away?

• Will home health or home care be needed, and has it been arranged?

• Do we need a power of attorney, and what kind?

• How does Medicaid planning affect our home or savings?

• What’s the difference between guardianship and power of attorney?

• Do our existing documents need updating?

• What is the staff-to-participant ratio?

• How do you handle someone who resists attending?

• Is transportation to and from the program available?

• What activities and health monitoring are included?

📚 Related Guides

Digital Assessment → Care Costs Calculator → Compare Care Options → Recognizing Early Signs of Dementia →

The Caring Companions Perspective

When families call us after a hospital stay, the biggest worry usually isn’t the diagnosis — it’s whether the first few days home will go safely.

When memory loss begins, most families wait far longer than they should to ask for help, hoping it’s a bad stretch rather than a pattern.

When someone refuses help, we’ve found it rarely works to argue about care. It works better to talk about keeping them independent, longer.

When siblings disagree about what Mom or Dad needs, a written, shared assessment usually does more good than another phone call.

Frequently Asked Questions

No. This directory is a free community resource for any family in Webster County, whether or not you ever work with us.

We review and update this page periodically. Because hours, eligibility, and programs change often, please confirm directly with each organization before relying on the details here.

Ask Cara, or call us directly — we regularly point families toward services we don’t provide ourselves.

Each county gets its own resource center with the same structure, but locally verified listings — nothing is copy-pasted between counties.

Webster County at a Glance

Population: ~42,000 (2024)
Age 65+: ~6,700 residents (15.9% of the population)
County seat: Marshfield, the highest county seat in Missouri

Source: U.S. Census Bureau, 2024 population estimates (via USAFacts). Facility counts (hospitals, skilled nursing, assisted living) are still being verified before publishing here.